Verizon Business: The World’s Leader in Business Solutions and Services. Verizon Business is a division of Verizon Communications that provides products and services for businesses of all sizes and industries.
Verizon Business offers solutions for wireless, internet, voice, video, security, cloud, network, and digital transformation.
Verizon Business aims to help its customers achieve their goals by delivering reliable, secure, and innovative solutions that can enhance their productivity, efficiency, and customer experience.
In this article, we will explore the following aspects of Verizon Business:
- The history and vision of Verizon Business
- The products and solutions offered by Verizon Business
- The benefits and advantages of choosing Verizon Business
- The customer stories and success cases of Verizon Business
- The future trends and opportunities for Verizon Business
The History and Vision of Verizon Business
Verizon Business was formed in 2006 as a result of the merger between Verizon Communications and MCI, Inc., a telecommunications company that had a strong presence in the enterprise market.
The merger combined Verizon’s wireless and local network assets with MCI’s global network and enterprise services, creating a new entity that could offer a comprehensive portfolio of solutions for business customers.
Since then, Verizon Business has expanded its capabilities and reach through strategic acquisitions, partnerships, and investments.
Some of the notable milestones include:
- In 2008, Verizon Business acquired Cybertrust, a global information security company, to enhance its security offerings.
- In 2010, Verizon Business acquired Terremark Worldwide, Inc., a leading provider of cloud computing and data center services, to accelerate its cloud strategy.
- In 2011, Verizon Business acquired CloudSwitch, Inc., a software company that simplifies the migration of applications to the cloud.
- In 2015, Verizon Business acquired AOL Inc., a media and technology company that owns popular brands such as HuffPost, TechCrunch, and Engadget.
- In 2017, Verizon Business acquired Yahoo Inc., another media and technology company that owns popular brands such as Yahoo Mail, Yahoo Sports, and Tumblr.
- In 2019, Verizon Business launched its 5G network in select cities across the U.S., becoming the first carrier to offer 5G services for businesses.
- In 2020, Verizon Business acquired BlueJeans Network, Inc., a video conferencing platform that enables seamless collaboration across devices and platforms.
- In 2021, Verizon Business announced its intention to acquire Tracfone Wireless, Inc., the largest prepaid wireless provider in the U.S., to expand its wireless customer base and reach underserved markets.
The vision of Verizon Business is to be the partner of choice for businesses that want to transform their operations and outcomes with the power of technology. Verizon Business believes that technology can enable businesses to achieve more than they ever thought possible. As stated by Tami Erwin, the CEO of Verizon Business:
“We are committed to helping our customers reimagine their businesses in an ever-changing world. We do this by delivering unparalleled network reliability; providing advanced security solutions; enabling seamless collaboration; driving innovation with 5G; and empowering digital transformation with cloud, edge computing, IoT, AI, and more.”
The Products and Solutions Offered by Verizon Business
Verizon Business offers a wide range of products and solutions that can cater to the diverse needs and challenges of different businesses.
These products and solutions are grouped into four main categories: Wireless Solutions, Internet Solutions, Voice Solutions, and Video Solutions.
Wireless Solutions
Verizon Business provides wireless solutions that can help businesses stay connected, productive, and secure on the go. These solutions include:
- Business Unlimited:
A mobile plan that offers unlimited data, talk, text, hotspot, international roaming, device protection, cloud storage, mobile security, productivity apps, and more. See verizon business plans - 5G Phones:
A selection of mobile devices that can access Verizon’s 5G network, which delivers ultra-fast speeds, ultra-low latency, and massive capacity. - Mobile Device Management: A service that allows businesses to manage their mobile devices remotely, including setting policies, enforcing security measures, tracking location, wiping data, and more.
- Mobile Security:
A service that protects businesses from mobile threats such as malware, phishing, ransomware, spyware, and more. - One Talk: A service that integrates desk phones and mobile devices under one business number, enabling seamless communication and collaboration across devices and platforms.
- Push to Talk Plus:
A service that enables instant voice communication between groups or individuals with the push of a button, similar to a walkie-talkie. - Verizon Connect:
A service that provides fleet management, asset tracking, field service, and driver safety solutions for businesses that operate vehicles or equipment. - Verizon Mobile for Microsoft Teams:
A service that enables anywhere access to Microsoft Teams via a single business phone number for mobile and desktop.
Internet Solutions
Verizon Business provides internet solutions that can help businesses get fast, reliable, and secure internet access for their offices, remote workers, or customers. These solutions include:
- Business Internet:
A broadband service that offers speeds up to 1 Gbps, unlimited data, 24/7 tech support, and a 30-day money-back guarantee. - Fios Internet:
A fiber-optic service that offers speeds up to 940/880 Mbps, unlimited data, 24/7 tech support, and a 30-day money-back guarantee. - 5G Business Internet:
A wireless service that offers speeds up to 400 Mbps, unlimited data, 24/7 tech support, and a 10-year price lock. - Business Digital Voice:
A VoIP service that offers unlimited nationwide calling, over 30 calling features, online account management, and a mobile app. - Private IP:
A MPLS-based service that offers secure and scalable connectivity between multiple locations, cloud providers, and partners. - Dedicated Internet:
A service that offers dedicated bandwidth, symmetrical speeds up to 10 Gbps, SLA-backed performance and reliability, and 24/7 monitoring and support. - SD WAN:
A service that offers dynamic routing, application optimization, network visibility, and centralized management for multiple WAN connections. - Secure Cloud Interconnect:
A service that offers direct and secure connectivity to leading cloud providers such as AWS, Azure, Google Cloud, IBM Cloud, Oracle Cloud, and more.
Voice Solutions
Verizon Business provides voice solutions that can help businesses communicate effectively and efficiently with their customers, employees, and partners. These solutions include:
- Business Phone:
A traditional landline service that offers reliable voice quality, unlimited local calling, caller ID, voicemail, and more. - One Talk:
A service that integrates desk phones and mobile devices under one business number, enabling seamless communication and collaboration across devices and platforms. - Business Digital Voice:
A VoIP service that offers unlimited nationwide calling, over 30 calling features, online account management, and a mobile app. - Contact Center Services:
A suite of services that offer inbound and outbound calling, IVR, chatbot, omnichannel support, analytics, and more for verizon customer service operations. - Unified Communications and Collaboration:
A suite of services that offer voice, video, chat, screen sharing, and more for team collaboration. These services include BlueJeans by Verizon, Verizon Mobile for Microsoft Teams, Cisco Webex Calling, Cisco Webex Meetings, Cisco Webex Teams, RingCentral Office, Zoom Phone, Zoom Meetings, Zoom Rooms, Zoom Webinars, and more.
Video Solutions
Verizon Business provides video solutions that can help businesses deliver engaging and immersive video experiences for their customers, employees, and partners. These solutions include:
- Fios TV:
A fiber-optic service that offers over 425 channels, including HD and premium channels, on-demand content, DVR service, and a mobile app. - BlueJeans by Verizon:
A video conferencing platform that enables seamless collaboration across devices and platforms, with features such as HD video and audio, screen sharing, recording, transcription, polling, breakout sessions, and more. - Cisco Webex Meetings:
A video conferencing platform that enables seamless collaboration across devices and platforms, with features such as HD video and audio, screen sharing, recording, transcription, whiteboarding, polling, breakout sessions, and more. - Cisco Webex Teams:
A video collaboration platform that enables seamless teamwork across devices and platforms, with features such as HD video and audio, group messaging, file sharing, whiteboarding, meeting scheduling, and more. - Zoom Phone:
A cloud phone system that offers unlimited calling, voicemail, call forwarding, call recording, call analytics, and more. - Zoom Meetings:
A video conferencing platform that enables seamless collaboration across devices and platforms, with features such as HD video and audio, screen sharing, recording, transcription, polling, breakout sessions, and more. - Zoom Rooms:
A video conferencing solution that transforms any space into a smart meeting room, with features such as HD video and audio, wireless content sharing, calendar integration, touch controls, and more. - Zoom Webinars:
A video conferencing solution that enables interactive and engaging webinars for up to 50,000 attendees, with features such as HD video and audio, screen sharing, Q&A, polling, hand raising, and more.
The Benefits and Advantages of Choosing Verizon Business
Verizon Business offers many benefits and advantages for businesses that choose its products and solutions. Some of the main benefits and advantages are:
Network Reliability:
Verizon Business operates one of the most reliable networks in the world, with over 99.99% uptime, over 150 data centers, over 800 000 route miles of fiber-optic cable, and over 1500 points of presence.
Verizon Business also has the largest 4G LTE network and the fastest 5G network in the U.S., covering over 98% of the population and over 60 cities respectively.
Security Expertise:
Verizon Business has over 25 years of experience in providing security solutions for businesses of all sizes and industries.
Verizon Business has over 5000 security professionals, over 50 security operations centers, over 600 000 security devices under management, and over 80 security certifications.
Verizon Business also publishes the annual Data Breach Investigations Report (DBIR), which analyzes over 150 000 security incidents and provides insights into the latest cyber threats and trends.
Innovation Leadership:
Verizon Business is a leader in driving innovation with technology, especially with 5G. Verizon Business has invested over $25 billion in its 5G network and has partnered with leading companies such as AWS, IBM, Microsoft, Nokia, Samsung, and more to develop 5G solutions for various use cases and industries.
Verizon Business also has a network of innovation centers and labs where it showcases and tests its 5G capabilities and applications.
Customer Satisfaction:
Verizon Business is committed to delivering exceptional customer service and satisfaction.
Verizon Business has won several awards and recognitions for its customer service quality, such as the J.D. Power Award for Wireless Network Quality Performance, the Frost & Sullivan Award for Customer Value Leadership in Managed SD WAN Services, the Gartner Magic Quadrant Leader for Network Services, and more.
Verizon Business also has a dedicated team of account managers, technical support specialists, and customer care representatives who are available 24/7 to assist its customers.
The Customer Stories and Success Cases of Verizon Business
Verizon Business has helped thousands of customers across various industries achieve their goals and overcome their challenges with its products and solutions.
Here are some examples of customer stories and success cases from different sectors:
Retail
Walmart is the world’s largest retailer, with over 11 000 stores in 27 countries and over $500 billion in annual revenue.
Walmart partnered with Verizon Business to deploy 5G and edge computing solutions in its stores and distribution centers, enabling faster and smarter operations, inventory management, customer service, and more.
“Verizon is a key partner helping us explore the art of the possible with 5G and edge computing. We’re excited about the possibilities we have to create truly unique and impactful customer experiences.”
-Suresh Kumar, Chief Technology Officer and Chief Development Officer, Walmart
Healthcare
Walgreens is one of the largest pharmacy chains in the U.S., with over 9000 stores and over $140 billion in annual revenue.
Walgreens partnered with Verizon Business to implement One Talk, a service that integrates desk phones and mobile devices under one business number, enabling seamless communication and collaboration across its stores and employees.
“One Talk has been a game-changer for us. It has improved our efficiency, productivity, and customer satisfaction. It has also reduced our costs and simplified our management.”
-Mike Maresca, Director of Store Systems Engineering, Walgreens
Manufacturing
Honeywell is a global leader in industrial technology, with over 110 000 employees and over $30 billion in annual revenue.
Honeywell partnered with Verizon Business to leverage 5G and IoT solutions for its smart manufacturing operations, enabling real-time data collection, analysis, and optimization of its processes, equipment, and products.
“Verizon’s 5G and IoT solutions are helping us transform our manufacturing operations and deliver better outcomes for our customers. We are able to monitor and control our assets more efficiently and effectively, improving our quality, safety, and productivity.”
-Que Dallara, President and CEO, Honeywell Connected Enterprise
Education
The Los Angeles Unified School District (LAUSD) is the second-largest public school district in the U.S., with over 600 000 students and over 1000 schools.
LAUSD partnered with Verizon Business to provide wireless devices and internet access to its students and teachers, enabling remote learning and digital inclusion during the COVID-19 pandemic.
“Verizon has been a tremendous partner in helping us bridge the digital divide and ensure that all our students have access to quality education. Verizon’s wireless devices and internet service have enabled our students and teachers to stay connected, engaged, and supported during these challenging times.”
-Austin Beutner, Superintendent, LAUSD
The Future Trends and Opportunities for Verizon Business
Verizon Business is well-positioned to capitalize on the future trends and opportunities in the business technology market.
Some of the key trends and opportunities are:
The growth of 5G:
5G is expected to revolutionize the business landscape with its unprecedented speed, capacity, and reliability. According to a report by Ericsson, 5G will cover 60% of the global population by 2026 and generate $31 trillion in cumulative consumer revenue by 2030.
Verizon Business is at the forefront of 5G innovation and deployment, offering 5G solutions for various use cases and industries such as healthcare, retail, manufacturing, entertainment, transportation, and more.
The rise of cloud computing:
Cloud computing is expected to continue to grow rapidly as businesses seek to leverage its benefits such as scalability, flexibility, cost-efficiency, and innovation. According to a report by Gartner, the global public cloud services market will grow by 23.1% in 2021 to reach $332.3 billion.
Verizon Business offers a range of cloud solutions and services such as cloud migration, cloud management, cloud security, cloud interconnectivity, cloud collaboration, and more.
The demand for security:
Security is expected to remain a top priority for businesses as they face increasing cyber threats and challenges such as data breaches, ransomware attacks, phishing scams, identity theft, and more. According to a report by Cybersecurity Ventures, the global cybercrime costs will reach $10.5 trillion annually by 2025.
Verizon Business offers a comprehensive portfolio of security solutions and services such as network security, endpoint security, cloud security, identity and access management, threat intelligence, incident response, risk management, compliance management, and more.
The need for digital transformation:
Digital transformation is expected to accelerate as businesses seek to adapt to the changing customer expectations, market dynamics, and competitive pressures. According to a report by IDC, the global spending on digital transformation will reach $2.
The need for digital transformation:
Digital transformation is expected to accelerate as businesses seek to adapt to the changing customer expectations, market dynamics, and competitive pressures.
According to a report by IDC, the global spending on digital transformation will reach $2.3 trillion in 2023, accounting for 53% of total ICT spending.
Verizon Business offers a range of digital transformation solutions and services such as IoT, AI, edge computing, blockchain, AR/VR, and more.
Conclusion
Verizon Business is a leader in business solutions and services, offering a wide range of products and solutions for wireless, internet, voice, video, security, cloud, network, and digital transformation. Verizon Business has a history and vision of delivering reliable, secure, and innovative solutions that can help its customers achieve their goals.
Verizon Business has many benefits and advantages such as network reliability, security expertise, innovation leadership, and customer satisfaction. Verizon Business has helped thousands of customers across various industries with its products and solutions, and has many customer stories and success cases to showcase.
Verizon Business is well-positioned to capitalize on the future trends and opportunities in the business technology market, such as the growth of 5G, the rise of cloud computing, the demand for security, and the need for digital transformation.
Verizon Business is the partner of choice for businesses that want to transform their operations and outcomes with the power of technology. To learn more about Verizon Business and its products and solutions, visit https://www.verizon.com/business/.
